The department's key strategic objectives are:

• the eradication of urban sprawl and the effective management of the urban environment;
• the promotion of higher densities in relation to nodes and along mobility routes;
• the reversal of urban decay and the regeneration of stagnant areas;
• the stimulation of growth to meet economic growth targets;
• the management of capital investment;
• a safe built environment; and
• efficient urban management.

The department must submit regular progress reports to keep mayoral committee members up to date on service delivery and urban management in each region.