By Bafana Nzimande
IN RESPONSE to bin collection delays and some incorrect customer billing, Pikitup, the City's waste management service provider, will embark on a bin census campaign to help improve its service delivery.
The agency wants to gather accurate details of all Pikitup bin owners to ensure that all its customers are billed correctly. The campaign will also allow Pikitup to improve its service delivery by identifying the areas that still experience bin collection problems.
"Through this project, Pikitup aims to alleviate all the frustrations that some of our customers still experience in their areas, such as bin collection delays and issues of incorrect billing," says Marius de Villiers, Pikitup's spokesperson.
Starting in March 2005 and running until the end of June, about 160 Pikitup employees will make door-to-door visits to all businesses and households within all 11 city regions.
"We are very optimistic that this project will benefit all our customers and also help us to crack down on all those individuals who illegally own more than one wheelie bin free of charge," De Villiers says.
Wearing yellow T-shirts and carrying official Pikitup tags, wheelie bin census takers will also be able to help Joburgers who want to order new or additional wheelie bins.
Pikitup introduced the 240-litre, wheeled bin as part of its long term strategy to provide world class services to Johannesburg residents. The airtight bins have replaced plastic bags in all 11 city regions.
"More than 600 000 wheeled bins have been distributed around Johannesburg and the bin roll-out campaign will commence in Diepsloot and Orange Farm very soon," De Villiers says.
For more information about Pikitup or to obtain more information about the bin census campaign, call Pikitup on 011 712 5200.
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